Online flower ordering system Essay Example | Topics and Well Written Essays - 2500 words

Online flower ordering system - Essay ExampleOur lot is to become the leading florist in the locality. We seek to be the most sought after caller amongst the local people for delivering flowers reliably. We value the satisfaction of our customers and locate at being part of their memorable moments in life. Our mission is to be a company whose delivery services the local people can pass on and use easily and be satisfied with. We seek to provide a good quality, easily favorable, highly reliable, fresh flowers delivery solution to the local people. Our company has successfully been providing flower delivery services to the local area people. The people can interject orders in two ways. They can choose to come in a flash to the shop, check the rates, personally select the flowers and make the payment in advance, provide the recipients oral communication, set delivery date and time and thus place a delivery order. They can in like manner choose the flowers and place a delivery o rder over the phone. The payment can be made by with(predicate) a credit card or by hand. In character of credit card the required details are provided to the gross sales representative on with the recipients address. In case of opting to pay by hand by a customer on phone, the representative of the shop notes down the address of the customer, and then collects the payment from the customer from his doorstep.Since, use of Internet has increased enormously in the area therefore, it was thought of to make the delivery service of the company accessible over the Internet as well. Currently there is no other company that offers such an online facility, so our company would be the pioneer in introducing the intellection in the area. This would contribute in not only increasing the number of satisfied customers but also raise the companys revenue. Additionally, in case of any renowned event approaching and some special flowers have been arranged for the event, advertisements can be s pread easily over the Internet through the customers email addresses. The complete setup for delivering flowers is already in place. So incorporating an online sales end would not affect the overall system coordinate and process. 3. Department and body structure The company runs a completely working flower delivery system. The overall organization comprises of four departments Figure 1 Organization Structure Sales Handles the placement of orders and receipt of payments. Production Handles for arranging the required flowers. In case, some particular flowers are not in stock, the department can also purchase the requested flowers. Finance Handles the purchase and investment on flowers, the revenue acquired per day, the fuel consumption and employees pays. Delivery Handles the delivery of flowers to relevant recipients. It deals with the personnel, their conveyance and routes issues. Every department has a manager who handles the overall working of the related department. The online system shall be introduced as part of the existing sales department. The online system would serve as an extra means of gathering customers through online placement of orders. 4. SWOT Analysis Strengths Well defined divisions of the departmental activities. Easy incorporation to the existing setup of the organization. Weaknesses Training of the sales staff would be required to use the web interface. Hardware and software would be required to run the website and access it. Investment would be required for website ontogenesis and hosting. Opportunities Absence of a similar online flower delivery service in the